Shipping Policy

Shipping Policy main image Shipping Policy image

Please note that due to Covid-19 our carriers have advised that there may be some delays in delivery times. Also, items may go out of stock quickly, we will advise you if this is the case with your order and offer a full refund or the option to wait until items go back in stock.

 

Where does Boat Spares Australia deliver?

We only deliver to Australian addresses. PO Boxes are not accepted.

 

What are your shipping times?

We use a range of freight companies depending on the size and weight of your order so that we can get your order to you as fast as possible. If your item is in stock, please use the below times as a guide for when you will receive your order.

  Metropolitan areas

  2-3 days

  Regional areas

  3-5 days

 

Who will deliver my order?

We use several carriers to deliver our online orders. Depending on your order, it may be shipped with one or more of our carriers. Below is a list of some of the carriers that we use. Once your order has been processed you will be provided with the carrier name and tracking number.

·  Australia Post

·  Couriers Please 

·  DHL

·  FedEx

·  StarTrack

·  TNT

·  Toll

 

 Bulky/Heavy Item Classification

Bulky or Heavy items carry different delivery charges and times. The product will have the below classification listed in the description if it is a bulky/heavy item. These items will require a quote from our freight company which will be provided to you after your order is completed.

 Bulky/Heavy Item – Quote required for shipping

 

Payment

All orders are in Australian Dollars. We accept Paypal, Afterpay and all major credit cards including MasterCard, American Express and Visa.

 

Can I change my delivery address after my order has been placed?

No, you can’t change your delivery address once your order has been placed.

Once you receive your shipping confirmation email, it may be possible for the carrier to change your delivery address or redirect your order. Please contact the carrier directly.